Singapore Customs Contact Phone number / Address

Singapore Customs

[icon name=”fa-location-arrow”] Address: 55 Newton Road #10-01
Revenue House
Singapore 307987

[icon name=”fa-fax”] Fax: (65) 6250 8663

Customs Operations Command

[icon name=”fa-location-arrow”] Address: 21 Keppel Road
Singapore 089067

[icon name=”fa-fax”] Fax: (65) 6227 8485

Singapore Customs Procedures

For any enquiries regarding Singapore customs procedures, please contact

Business hours: 10am to 12pm, and from 3pm to 5pm.

Phone: (65) 6355 2000

TradeNet/TradeXchange System Related Enquiries

For system/technical issues with TradeNet / TradeXchange functions.

Phone: (65) 6887 7888

Customs Offences Singapore

For any queries and appeals pertaining to a Notice of Customs Offence by Singapore Customs, please contact the relevant division/branch before the due date for settlement

Checkpoints Division: (65) 6355 2183
Suppression & Community Engagement Branch: (65) 6325 9819
Special Investigation Branch: (65) 6325 9806

For information regarding appeals on other customs matters, please contact here.

Report smuggling activities and/or evasion of duty/Goods and Services Tax (GST) 1800 233 0000

Quality Service Manager

For feedback regarding Quality Service 1800 253 3866