DFS China and Japan After Sales Center number

Duty Free Shop China After Sales Service

DFS China domestic after sales service

DFS China after sales toll free number: 400 810 6939

Duty Free Shop DFS Beijing, China

Address: Room 809, Beijing, China Central Place 2, 79 Jianguo Road, Chaoyang District, Beijing, China (Zip 100025)
Phone: +86 10 85802581

Duty Free Shop DFS Shanghai, China

Address: Room 507, West Office Tower, Shanghai Center, 1376 Nanjing Road West , Shanghai, China (Zip 200041)
Phone: +86 21 62891199

Duty Free Shop DFS Chengdu, China

Address: 18/F, The Office Tower, Shangri-La Centre, 9 Binjiang East Road, Chengdu, Sichuan, China (Zip 610021)
Phone: +86 28 66065057

DFS Shenyang, China

Address: Room 606, Block C, President Building, 69 Heping North Street, Heping District, Shenyang, Liaoning, China (Zip 110003)
Phone: +86 24 22815886

Duty Free Shop DFS Tokyo, Japan


Shin Ohsaki Kangyo Bldg 6 th Fliir 1-6-4 Ohsaki Shinagawa-ku, Tokyo Japan.
Zip 141-0032

DFS After Sales Service Japan

Toll free: 0120-194-407*
Business hours: Monday to Friday 9:00AM to 5:00PM only. Except Public Holidays.
Fax number:03-4332-9191

DFS Okinawa, Japan

Address:  T Galleriaby DFS, Okinawa
4-1, Omoromachi, Naha City, Okinawa
Toll free: 0120-782-460*
Business hours: Monday to Saturday: 9:00AM – 5:00PM only. Except Public Holidays.
*The toll free number is available within Japan only
**Opening hours may vary according to seasons and stores.

Duty Free Shop DFS Korea

Address: Suite 1402, Namgang Tower, 15, Mugyo-Ro, Jung-Gu,
Seoul, Korea 100-170

Procedure to change the Collection Date in DFS

Collection Date can only be modified ONCE (1) after the order is made.

For more details about the collection date, your order is rejected or your arrival is delayed or queries on pre order and cancel the order, contact at +39 041 3142 000

Duty Free Shop DFS Customer Service Center

Phone: 0120-782-460
Business hours: Sun-Thu: 9:00-21:00, Fri & Sat: 9:00-22:00
*Store opening hours may vary by season and location.

DFS Payment Options

Payment methods are accepted at the ‘Fondaco dei Tedeschi T-Galleria by DFS’ store.

The following cards and currencies are accepted for the payments.

Cards: Visa, Mastercard, American Express, and China Union Pay.

Currency: Euros and select foreign currencies.

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