US Customs and Border Protection Address, Phone number, import/export duties, prohibited items

US Customs and Border Protection Address, Phone, Email, Hours

Address: 1300 Pennsylvania Avenue NW, Washington, DC 20004, United States

Telephone:

U.S. visitors: 877-CBP-5511

Visitors outside the U.S.: +1-202-325-8000

Telecommunications device for the hearing impaired: 7-1-1

Email: cbpserviceintake@cbp.dhs.gov

Business hours: 

US Customs official Website: https://www.cbp.gov/

Map: View direction here

What are the document required for import?

  • Commercial invoice
  • Packing list
  • Bill of lading or airway bill
  • Customs bond
  • IRS number proof
  • Importer Security Filing (ISF)
  • Government certifications (if applicable)
CBP Contact
Commissioner's StaffExecutive Assistant CommissionersAssistant CommissionersField Offices
  • Executive Secretariat: Wayne Winterling, Executive Director (202) 344-1040
  • Intergovernmental Public Liaison: Tim Quinn, Executive Director
  • Privacy and Diversity: Rebekah Salazar, Executive Director, (202) 344-1610
  • Trade Relations: Valarie Neuhart, Deputy Executive Director (202) 344-1440

Prohibited items to import/export in US

  • Absinthe (Alcohol)
  • Alcoholic Beverages
  • Automobiles
  • Biological Materials
  • Ceramic Tableware
  • Cultural Artifacts and Cultural Property
  • Defense Articles or Items with Military or Proliferation Applications
  • Dog and Cat Fur
  • Drug Paraphernalia
  • Firearms
  • Fish and Wildlife
  • Food Products (Raw and Prepared)
  • Prior Notice for Food Importation
  • Fruits and Vegetables
  • Game and Hunting Trophies
  • Gold
  • Haitian Animal Hide Drums
  • Medication
  • Merchandise from Embargoed Countries
  • Pets
  • Photographic Film
  • Plants and Seeds
  • Soil
  • Textiles and Clothing
  • Trademark and Copyrighted Articles

Vehicle import Contacts

Address: Director, Office of Foreign Assets Control
U.S. Department of the Treasury, 2nd Floor Anx.
1500 Pennsylvania Avenue, N.W.
Washington, D.C. 20220

Telephone: (202) 622-2500 or (202) 622-2480, (734) 214-4100 (EPA Vehicle Programs and Compliance Division/Imports)

Fax: (202) 622-1657 , (734) 214-4676 (EPA Vehicle Programs and Compliance Division/Imports)

EPA Vehicle Programs and Compliance Division/Imports at (734) 214-4100, fax (734) 214-4676

How much customs charge for vehicle import?

  • Auto – 2.5%
  • Trucks – 25%
  • Motorcycles – either free or 2.4%

Contact US Customs on Social Media

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