Table of Contents
Malaysian Customs Address, Phone, Email, Hours
Address: Royal Malaysian Customs Department,
Ministry of Finance Complex No 3,
Persiaran Perdana,
Precinct 2,
62596, Putrajaya
Telephone:
Customs Call Centre – 1300 888 500
Smuggling Report – 11800 888 855
Head Quaters – 03 8882 2100/2300
Email: ccc@customs.gov.my
Business hours: Monday – Friday: 8.30am–5.30pm; Saturday & Sunday: Closed
Malaysian Customs official Website: https://www.customs.gov.my/en
Map: View direction here
What are the document required for import?
- Bill of Lading / Airway Bill
- Invoice
- Packing list
- Country of Origin Certificate (if applicable)
- Import permit
Other required for import
- Name and address of your overseas supplier
- Your business name and address
- HS (harmonized system) code of the goods
- Quantity and description of the goods
- Value of the goods
Malaysian Customs prohibited items
Prohibited items to import/export in Malaysia
Import Prohibited itemsExport Prohibited items
- A reproduction of a currency note, bank note or coin currently issued in any country.
- Indecent prints, paintings, photographs, books, cards, lithographic, engravings, images, video tapes, laser discs, color slides, computer disk and other media.
- Any device prejudicial to the welfare of Malaysia or inconsistent with the peace.
- All types of piranha fish.
- Turtle eggs.
- Cocoa pods, rambutans, bulasan, longan and nam nam fruits from the Philippines and Indonesia.
- Any intoxicating liquor containing more than 3.46 milligrams per liter in any lead or copper alloy.
- Daggers and flick knives.
- Broadcast receivers capable of receiving radio communication within the (68 – 87) MHz and (108 – 174) MHz ranges.
- Sodium arsenate.
- A cloth bearing an imprint or copy of any verse of the Qur’an.\
- Other items like pens, pencils and syringes.
- Toxic chemical
- Lightning arresters containing radioactive materials.
- Turtle eggs
- Rattan from Peninsula of Malaysia.
- Illicit drugs including morphine, heroin, and marijuana.
Which goods an export/import license or permit is required?
Export/Import license or permit required Goods
Import GoodsExports Goods
| Egg in the shells. |
| Any meat, bones, hide, skin, hoofs, horns, offal or any part of the animals and Poultry. |
| Live animals-primates including ape, monkey, lemur, galago, potto, and others. |
| Explosives and Fireworks |
| Imitation arms, toy gun / pistols. |
| Imitation hand grenades. |
| Arms and ammunition other than personal arms ammunition imported by bona fide traveler. |
| Bullet proof vests, steel helmets and other articles of clothing as protection against attack. |
| Soil and pests including live insects, rats, snails, and cultures of plant disease causing organisms. |
| Safety helmets (except as worn by motorcyclists or motorcycle pillion riders). |
| Video machines excluding game watches and video games for use with television receiver. |
| Motor vehicles. |
| Sarong batik. |
| Rice and padi including rice products. |
| Equipment to be connected to a public telecommunication network. |
| Radio communication being used for telecommunication in the frequency lower than 3000 GHz. |
| Saccharin and its salt. |
| Parabola antenna for outdoor use. |
| Pests and organisms which are capable of being injurious to plants. |
| Live fish. |
| Animal oils and fats. |
| Plants include parts and plant products. |
| Household and agricultural pesticides. |
| Electric domestic equipments that use 50 volt or 120 volt Dc or more |
| Toxic and/or hazardous wastes. |
| Corals, alive or dead. |
| Apparatus/equipment for the brewing of beer in the home. |
| Pharmaceutical products |
| Any animal or bird, other than a domestic animal or domestic fowl, whether alive or dead or any part thereof. |
| Live animals from bovine species. |
| Poultry. |
| Meat of bovine animals. |
| Cockles. |
| Plants including orchids. |
| Vegetables, fresh, chilled or frozen in excess 3kg per consignment. |
| Palm kernels and palm seeds. |
| Military clothing and equipment. |
| Arms and ammunition. |
| Antiquities as defined or stated in any written law in Malaysia. |
| Sugar and rice |
| Coral, alive or dead. |
| Live prawns/shrimps/fish. |
| Collections of zoological, botanical, mineralogical, anatomical, historical, archaeological, or ethnographical with numismatic interest. |
How to clear customs in Malaysia?
- Appointed Customs Agent
- Declaration
- Direct User (Direct User)
List of Custom offices worldwide
View the list of customs office in the world through the above link.
FAQ
1.What are the top imports in Malaysia?
- Integrated circuits (ICs) and micro assemblies
- Refined petroleum oil
- Crude oil.
2. Who’s Malaysia import partners?
- China, Singapore, and the United States are the top import partners of Malaysia.
Contact Malaysian Customs on Social Media
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