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Nigeria Customs Service (NCS) Abuja Office Address | Phone number | Email | Working hours
Address: Nigeria Customs Service Headquarters
Abidjan Street, Wuse,
P.M.B.26, Zone 3,
Abuja – FCT
Nigeria.
Phone: 09 5234694, 07037891156, 02018898888, 02018898889, 09 4621597, 4621598, 4621599
Fax: 09 5234694
Email: info@customs.gov.ng, pro@customs.gov.ng, helpdesk@customs.gov.ng
Business hours: Mon – Fri: 8am – 5pm
Nigeria official Customs Website: customs.gov.ng/
Map: View direction here
THE WEBB FONTAINE HELPDESK (24/7)
Tel: +234(0) 12913265
Mobile: +234(0) 8026585661, +234(0) 705301069
Email: support@webbfontaine.com.ng
Skype: wfnsupport
Helpdesk URL: http://app.ncs.gov.ng/helpdesk/ (for registered users)
Services available on:
- Trouble Ticket System
- On-Site Support
- Central Help-Desk
- E-Transaction Monitoring
- IT&C infrastructure Monitoring
- Release Management
- Configuration and Change Management
Location: Harvey Road, Yaba, Lagos
Telephone: 01-4705576, 5821496
Email: zonea@ucstoms.gov.ng
Area Commands: APAPA, MMIA, OGUN, OSUN/OYO, ONDO/ EKITI, TIN-CAN, LILYPOND, SEME, LAGOS IND. KLT, OGUN II, MMAC, LFTZ, PTML, WMC.
Location: Kaduna
Telephone: 062-249423
Email: zoneb@customs.gov.ng
Area Commands: KADUNA, KATSINA, KANO/ JIGAWA, SOKOTO/ZAMFARA, KOGI/ NIGER, FCT,/ KWARA, KEBBI, NWMC.
Location: Port/Harcourt
Telephone: 084-2316691
Email: zonec@ucstoms.gov.ng
Area Commands: ABIA/ IMO, ANAMBRA/ ENUGU/ EBONYI, PH I, ONNE, EDO /DELTA, CROSS RIVER/AKWA IBOM, CFTZ, OIL & GAS ONNE, EASTERN MARINE.
Location: Bauchi
Telephone: 077-542894
Email: zoned@customs.gov.ng
Area Commands: BAUCHI/ GOMBE, BORNO/ YOBE, ADAMAWA/ TARABA, BENUE/ PLATEAU/ NASARAWA, NORTH EASTERN MARINE.
How to report Smugglers in Nigeria Customs Service (NCS)?
You may contact below if you noticed any report on Smugglers or any suspicious activity.
CALL: 09-4621597, 4621598, 4621599
E-MAIL: info@customs.gov.ng, paarhelpdesk@customs.gov.ng
How can you file a complaint in Nigeria Customs?
- Visit www.reportgov.ng/
- Select the MDA you have an issue
- Enter Name, Phone Number, Email
- Choose the complaint category
- Attach the details for your complaint
- Click “Report”.
Nigeria Customs Map
What is the Excisable Items duty in the Federal Republic of Nigeria?
| Products | Excise Duty |
| Perfumes and Other Toilet Water, Cosmetics | 5% |
| Non Alcoholic Beverages, Fruit Juice | 5% |
| Soap and Detergent | 5% |
| Beer and Stout | 20% |
| Wines | 20% |
| Spaghetti/ Noodles | 5% |
| Spirits and Other Alcoholic Beverages | 20% |
| Cigarettes and Tobacco | 20% |
| Telephone Recharge Cards/ Vouchers | 5% |
| Corrugated Paper or Paper Board and Cartons, Boxes and Cases made from Corrugated Paper and Paper Board. | 5% |
| Toilet Papers, Cleansing or Facial Tissue. | 5% |
Rules and Regulations
- Manufacturers of excisable products are required to apply for provisional/ Final Approval to Nigeria Customs Service through the supervising Area Command.
- Premises are entered to enable officers of this Service exercise their legal power and unhindered access to enter the premises of a manufacturer of excisable products at any time.
- Manufacturers of exciseable goods are also required to enter Bond (an undertaking guaranteed by an approved bank) to pay the excise duty when due) or make cash deposit before commencement of manufacture.
- Manufacturers are also expected to keep the following records of manufacture and Return (a) Material Register, (b) Operation Register, (c) Finished Product Register.
- Excise resident officers are to ensure periodic supervisory checks on the operations of the manufacturer, their records and ensure prevailing Excise Duty is charged and collected on the manufactured goods.
License fee payable as approved by Nigeria Customs Service Board
(a) Beer & Stout = ₦ 10,000.00
(b) Cigarettes = ₦10,000.00
(c) Spirits & Wine = ₦3,000.00
(d) Others = ₦1,000.00
What Documents required for a Licensed Agent’s in Nigeria Customs Service (NCS)?
1. FORM SALE 135
2. FORM SALE 158
3. Certificate of incorporation of company
4. Memo & Article of Association (CUSTOMS AGENT)
5. Share Capital of n1,000,000.00 Fully paid
6. Certified list of Directors Form C.07
7. Qualification / Vocational Experience of Director(s)
8. Sworn declaration of Directors – Non involvement in Fraud
9. Evidence of title of office
10. Scale of charges
11. Threes (3) years Tax clearance / certificate
12. Recommendation from Bank
13. Vehicles particulars
14. Sketch Diagram and office plan
15.Letter of appointment / acceptance of customs representative
16. Sworn affidavit of non involvement of customs representative
17.Four (4) Passport photographs of customs representative
18. Audited account of the company
19. Evidence of payment of prescribed licensed fees.
List of the appointed banks for the collection of Nigeria Customs duties and taxes
- First Bank Of Nigeria Plc
- United Bank For Africa Plc
- Union Bank Plc
- Zenith International Bank Plc
- Eco Bank Plc
- Wema Bank Plc
- Unity Bank Plc
- Standard Chartered Bank Nig. Plc
- Polaris Bank Plc
- Guaranty Trust Bank Plc
- Citibank Nig. Ltd
- First City Monument Bank Plc
- Sterling Bank Plc
- Fidelity Bank Plc
- Heritage Bank Plc
- Suntrust Bank Nig. Ltd
- Providus Bank Ltd
- Keystone Bank Ltd
- Stanbic Ibtc Bank Plc
Prohibited import products in Nigeria Customs
| Live or Dead Birds including Frozen | Fruit Juice | Soaps and Detergents | All types of Foot Wears, Bags and |
| Pork, Birds Eggs | Waters, including Mineral Waters and Aerated Waters containing added Sugar or Sweetening Matter or Flavoured, ice snow | Mosquito Repellant Coils | Hollow Glass Bottles of a capacity exceeding 150mls (0.15 litres) |
| Refined Vegetable Oils and Fats | Bagged Cement | Rethreaded and used Pneumatic | Used Compressors |
| Cane or Beet Sugar and Chemically Pure Sucrose | Medicaments (Paracetomol, cotrimoxazole, Metronidazole etc.) | Corrugated Paper and Paper | Used Motor Vehicles above twelve (12) years from the year of manufacture |
| Cocoa Butter, Powder and Cakes | Waste Pharmaceuticals | Telephone Re-charge Cards and Vouchers | Ball Point Pens and parts including refills (excluding tip) |
| Spaghetti/ Noodles | Mineral or Chemical | Carpets and other Textile Floor | Tomato Paste or Concentrate |
Prohibited export items in Nigeria Customs
- Maize
- Timber (rough or sawn)
- Raw hides and skin (including Wet Blue and all unfinished leather)
- Scrap Metals
- Unprocessed rubber latex and rubber lumps
- Artifacts and Antiquities
- Wildlife animals classified as endangered species and their products (e.g. Crocodile, Elephant, Lizard, Eagle, Monkey, Zebra, Lion etc.)
- Goods imported can be re-exported.
List of Custom offices worldwide
View the list of customs office in the world through the above link.
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