General Administration of Customs of the People’s Republic of China (GACC) – China Customs Office Address | Phone number | Email | Working hours
Email: http://mail.customs.gov.cn/
China Customs official Website : http://english.customs.gov.cn/
China customs office in Beijing
Beijing customs address, phone number
Address: General Administration of Customs of the People’s Republic of China
No.6. Jianguomennei Avenue, Dongcheng District, Beijing, China Postcode: 100730
Phone: 010-65194114 / +861065194114
Beijing Customs Report phone number
Smuggling Report: 010-65222882
Integrity Report: 010-12360
China customs office in Guangzhou
Guangzhou Customs address, phone number
Address: 83 Huacheng Avenue, Zhujiang New City, Guangdong, Guangzhou, China Post Code: 510623
Phone: +86 20 8110 2000
Website: http://guangzhou.customs.gov.cn/
Business Consulting Tel: 12360
E-Mail: gz12360@customs.gov.cn
Guangzhou Customs – Clean government report contact phone number | address | Email
Department: Guangzhou Customs Supervision Office
Address: No. 83, Huacheng Avenue, Zhujiang New City, Guangzhou
Phone: 020-81103621
E-Mail: gzhgjcs@customs.gov.cn
Guangzhou Customs – Smuggling report
Department: Guangzhou Customs Anti-smuggling Bureau
Address: No. 68 Shipai West Road, Guangzhou
Phone: 020-81102105, 87951095
E-Mail: gzhgjb@21cn.com
Police Complaint Telephone: 020-87591129 (working hours), 81102105 (holiday and night)
Import and export complaints report
Phone: 020-81107575
China customs office in Qingdao
Qingdao Customs address, phone number
Address: 2 Zhongshan Road, Qingdao, China Post Code: 266001
Phone: +86 532 8295 5112 / 0532-82955112
Website: http://qingdao.customs.gov.cn/
Qingdao Customs Report phone number
Smuggling report: 0532-83072361 (9:00 am – 5:00 pm), 0532-83072110 (5:00 pm – 9:00 next day)
Report on Integrity: 0532-80886671 (9:00 am – 5:00 pm on weekdays)
China customs office in Haikou
Haikou Customs address, phone number
Address: 61 Binhai Ave, Longhua, Haikou, Hainan, China
Phone: +86 898 6851 6888
Website: http://haikou.customs.gov.cn/
Haikou Customs Report phone number
Smuggling report: 0898-66213566, 17786905566
Integrity report: 0898-66188110
Clearnet Action report phone: 0898-68596184
Email: hkqwxd@customs.gov.cn
China customs office in Ningbo
Ningbo Customs address, phone number
Address: 89 Mayuan Rd, Haishu, Ningbo, Zhejiang, China
Phone: 0574-89090000
Website: http://ningbo.customs.gov.cn/
Ningbo Customs Report phone number
Report of the smuggling case of Ningbo Customs Anti-smuggling Bureau: 0574-87139900
Phone: Ningbo Airport Customs Anti-smuggling Branch Reporting Telephone: 0574-89090511
Phone: Ningbo Customs Integrity Reporting Telephone: 0574-89094188
Phone: Ningbo Customs Style Complaint Telephone: 12360
China customs office in Kunming
Kunming Customs address, phone number
Address: 618 Beijing Road, Kunming Post Code: 650051
Phone: 0871-63016999
Ningbo Customs Report phone number
Anti-smuggling report
Free: 8008898110
Night: (0871) 63016806
Fax: (0871) 63195889
Report on integrity: (0871) 63134228
Customs Hotline: 0871-12360, 0871-63016806
Website: http://kunming.customs.gov.cn/
China customs office in Shenyang
Shenyang Customs address, phone number
Address: 16, Weinan 3rd Road, Weinan New District, Shenyang, China Post Code: 110179
Phone: +86 24 2269 5555
Website: http://shenyang.customs.gov.cn/
Shenyang Customs Report phone number
Customs General Administration Phone
Phone: Smuggling Report: 010-65222882
Phone: Integrity Report: 010-12360
Contact China Customs on Social Media
About GACC
China Customs is a border agency supervising inbound and outbound activities and has a centralized organizational structure. Its key functions include customs control, revenue collection, fighting against smuggling and foreign trade statistics compilation. It also manages tasks including port management, management of bonded operations, audit-based customs control, customs enforcement of intellectual property rights and international customs cooperation.
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17 thoughts on “China Custom Office Contact Phone number | Address”
The Chinese students in the West are all spies and traitors. They are breaking the regulations of China and the West. They do not leave and the women are sleeping around foreigners giving them herpes and Covid.
There are some Chinese Car Paint Manufacturer companies like ” Strong Chemical Company Ltd.”, “Guangzhou Zhenroumei Paint Co., Ltd.,. They export their Car Paint goods through a trading company. Car Paint Goods like 2K Clear Coat, 2K Hardener, 1K Basecoat Paint, 2K Paint etc. This all Car Paint Goods are Dangerous Goods. But Mostly exporter from Guangzhou export through a trading company. And this trading company declared this Car Paint Goods in other name like ” Phenolic Resin”, ” Body Filler”,
” Putty,”. When you inspect the goods inside the Container you will get Original Goods. All Car Paint goods is dangerous But exporter declare other name to avoid dangerous cargo. Which is very dangerous. .
I am waiting over 3 MONTHS now for the clearance of my RMA parcel. No status updates seen since it arrived at China customs on July 7, 2020.
I expect the clearance does not take more than a week to finish after arrival. Since it is a warranty return item, there is no administrative handling required. It could have been sent through the same day it arrived.
My local postal service cannot report any reason for the excessive delay. Nor can they give me an estimate about the expected date for clearance.
I do not have and did not find a contact address at the receiving customs department where I can address the problem.
What are the requirements for exporting mobile phones from China 🇨🇳 to Zambia 🇿🇲
Hi Lazarus muhuli,
Required document or letter to export mobile phone from China:
Customs Entry document, Customs declarations, Export Licence, GST certificate / VAT certificate/ Tax Identification Number if applicable, Invoice, Certificate of Origin issued by competent authority of origin country of goods, Insurance Certificate issued by the government authorized insurance service provider, Weight Certificate if applicable.
For further information, please contact 010-65194114 / +861065194114
Thanks,
Support team.
I need to contact a supervisor from Customs officer offices for a crime in smuggling of a bar of gold at the Guangzhou Baiyun International on September 03, 2020
Maryann Diaz went to the airport on September 03, 2020. to fly to Los Angeles international airport. she was getting ready to board and was detained by the Guangzhou Baiyun airport Customs officers for having a bar of Gold without having paperwork are documents on the bar of Gold. they detained her for that.
Transatlantic Global Tours Traveling Agency pleaded with them to release Maryann Diaz. the supervisor said they would release her is she posted a bail of $6,500 dollars and would not press charges on Maryann Diaz. Maryann Diaz employer posted $ 3,000 dollars of the bail, the Customs supervisor is holding the luggage for evidence tell the rest is paid off of $3,500 dollars. the luggage that was seized in Customs has her Visa, the bar of Gold and a Travelers Cheque in my name, that belong to me. it is my money of $4,000 dollars Travelers Cheque from the bank. Postal Savings Bank of China Co LTD. I have paper work on the money wire transfer to the bank in my name Russell Dennewitz. i want to know how i can get that Travelers Cheque in my name back. i don’t want Maryann Diaz to leave Country of China with the Travelers Cheque in my name. i paid for Maryann process on Visa and Travel itinerary. can you keep holding her luggage in evidence tell i can come there to get the Travelers Cheque in my name. are you can send it to me. Maryann Diaz might try and leave the country of china with my money to be with someone else to the U.S.A are somewhere else. I’m waiting to get my new Passport in the mail and my Visa. i have all the Emails from the Transatlantic Global Tours on Maryann Diaz detainment at the airport on September 03, 2020. i can come sometime in January, 2021. please keep holding her luggage in Evidence. if she leaves the Country Maryann Diaz will be commenting a crime of having my Travelers Cheque. here is my information. please help me. I will send you all the Evidence that proves what I am telling you that is the truth. you can call are check with the Customs Officers office about this matter. Thank you for checking into this matter for me. all I want is my money back. can you leave me contact person and a Email, Phone number so I can stay in contact with this.
Russell Dennewitz
1024 Royal Oaks Dr Apt # 1413
Monrovia Ca, 91016
(626 226-7377 Cell Phone
Email: gq_russell27@yahoo.com
What are the required measures and documents for taking a cat out of China? The cat already has his rabies and other basic injections. We have his medical records to show this was done in the last few months. I have heard that animals might be required to get a GPS tag in order to be approved by customs. Can you please help me with more information? Thank you.
I’m so frustrated now : My package (<2 kg fabric) sit in Beijing Custom already 3 weeks. I was not told that we need to declare and pay tax any any side, the Custom in Beijing also didn't call the recipient. She has been calling 01054563396, 64566270 in the past two days, and can never get in, either always busy or no one answers. Why don't the Custom call the mobile number of the recipient provided? The way it is operated leave both sending and receiving sides really helpless. Can some one reply me here? So I can give you the EMS tracking number and you can get in touch with the recipient??
I plan to import from Taiwan to China of pigskin wet blue, I buy at us$10.50 per piece or us$3.50 per kilo, but I see other importer declaring at very low value,may I know the lowest price I can declare
Returned items shipped Held in custom at Xiamen, China for over 2 months . I shipped 2 packages returned to seller in China , No Refund due to being held in custom I paid All taxes and shipping cost . Shipped by USPS Tracking Numbers # LH132466905US / # LH132468336US Please Provide any information. Thanks
Hi
My name is Erick
Please help me to solve my problem related to custom’s regulations.
I sent a package by FedEx Number 774023187566. At present time the package hold by customs and notify that “importer must provide clearance instruction due custom regulations.
I don’t know how to connect with custom at Dalian or Beijing by online site, i try to search and i found this site…so i try to ask help here if you dont mind. Please help me
Please help me I have sent a friend 2 gift packages that are being held in Nanjing customs and I don’t know why. We can’t seem to get anyone to answer the phone. My packages numbers are CH134767409US and CH138044065US I am in the United States and don’t know how to get customs to release the packages. Any help would be greatly appreciated.
Good evening,
I am having great difficulties having my medicines coming into China. This medicine is coming from UK as I am a UK national.
The cost of purchasing the medicine in UK is zero as I am over 65.
To date I have sent, a letter from my doctor in the UK stating I need these medications, original copies of prescription, copy visa, passport, arrival date stamp. But now the original cost of the medication is required, this information is not available in UK as no one pays the full cost of doctor prescribed medication.
With the above difficulties can you tell me how I can make this simpler also email address in Shanghai customs that is contactable. I have tried many addresses.
Hopefully you can help me as this medication is really required and not available in China.
Thank you
I need contact to China custom office
I need contact to China custom office
I like to informed you I am as receiver
I have case want to ask to china customs. I have informed by delivery, that my parcel was seized by China customs,
here me want to ask ,,have the China customs seized my parcel or not,,because for I know if really seized should have noticed to a sender right ?
on document shipment destination is Hongkong, but they send me address of customs is Beijing China was seized my parcel..Can you please chek any parcel really seized on 26 Dec 2021,,from uk destination Hongkong.
thank you for your reply.
Hello,
I would like to ask a question related to customs fees. Yesterday, I bought a laptop (Slightly used) from a Chinese woman( She introduced me herself as a Chinese Lady). She contacted me by Wechat via groups. Yesterday, I gave her money (Yuan) for a laptop. Her warranty and notice described ” Free shipping to any country”. So, I bought a laptop from her. But, this morning, she informed me that the item is at the customs in Beijing, and she asked me that I will need to pay to her again 800 (Yuan) for customs fees. I understand that as she pledged as Free shipping to any country, I don’t need to pay any money for such a laptop except the buying price for Laptop. Today, she blamed me a lot because I refuse to pay more money. However, I will accept her complaint because I pay to respect the customs’ regulations for goods in China although I don’t know and understand what are the rules and regulations. But, there is a very high price to pay 800 (Yuan) for a Laptop’s customs fee. Here, I want to know two facts, first: actually, do the customs fee is 800 (Yuan) for only a Laptop? And, If the item is at Customs in Beijing, how can I withdraw it that I would like to know. I apologize in advance if my speeches included inappropriate words. I received her sent invoice sheet. I can show her the sent invoice sheet( on electronic). Therefore, I want to know urgently about such cases. Please reply to me.
Thank you very much in advance!
Best regards,
Khin