Singapore Customs
[icon name=”fa-location-arrow”] Address: 55 Newton Road #10-01
Revenue House
Singapore 307987
[icon name=”fa-fax”] Fax: (65) 6250 8663
Customs Operations Command
[icon name=”fa-location-arrow”] Address: 21 Keppel Road
Singapore 089067
[icon name=”fa-fax”] Fax: (65) 6227 8485
Singapore Customs Procedures
For any enquiries regarding Singapore customs procedures, please contact
Business hours: 10am to 12pm, and from 3pm to 5pm.
Phone: (65) 6355 2000
TradeNet/TradeXchange System Related Enquiries
For system/technical issues with TradeNet / TradeXchange functions.
Phone: (65) 6887 7888
Customs Offences Singapore
For any queries and appeals pertaining to a Notice of Customs Offence by Singapore Customs, please contact the relevant division/branch before the due date for settlement
Checkpoints Division: (65) 6355 2183
Suppression & Community Engagement Branch: (65) 6325 9819
Special Investigation Branch: (65) 6325 9806
For information regarding appeals on other customs matters, please contact here.
Report smuggling activities and/or evasion of duty/Goods and Services Tax (GST) 1800 233 0000
Quality Service Manager
For feedback regarding Quality Service 1800 253 3866