Spain Customs Office in Aduana De Madrid-ferrocarril, Spain Taxation and Customs Address | Phone number | Email | Working hours
Address: Aduana De Madrid-ferrocarrilAvda.mendez Alvaro, No84-ter. Renfe 28053 Madrid Madrid (mad) Spain (es)
Phone: Phone: 91-5392576/6853
Email:
Business hours: Monday – Friday: 09:00 – 14:00Map: View direction here
Fax : Fax: 91-5289842Spain official Customs Website :http://ec.europa.eu/ecip/national_customs_websites/national_es_en.htm
Spain Customs and Excise website : https://www.agenciatributaria.es/AEAT.internet/en_gb/Inicio/La_Agencia_Tributaria/Aduanas_e_Impuestos_Especiales/_Presentacion/La_Aduana_espanola/La_Aduana_espanola.shtml
Address : Departmento De Aduanas E Impuestos Especiales Avenida Llano Castellano, 17, 28071 Madrid, SpainEmail : gesadu@aeat.es
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15 thoughts on “Spain Customs Office Customs Office: Aduana De Madrid-ferrocarril, Spain”
Hello,
Can you please help me with a case. I have been waiting for a long time to receive a parcel.
CD438517268IN. I have got a letter from the custom that I filled out and returned, very long ago.
Something happens so I still not received the parcel. Can you please send me the paperwork again? Do I return the letter in the same envelope as I got ? “Urgent” My ñame and address:
Kjell Lovas
C/ Trepadora 12, bajo 8
Don Sancho FI-III
03189 Orihuela Costa
Alicante
Best regards,
Kjell Lovas
A package sent from Puerto Rico to Santa Pola,Alicante is being held in Madrid Custom since August 26 ,2020 Tracking # CH10515369US and still in transit! Why package still in transit and held in Madrid?
hola,
i’ve tried to call the aduana customs office a few times today and not received any answer. so i’ve sent the email/message that i let on the website a week ago.
(the two numbers i tried to call were: 901335533 and 917467011)
i was informed that a parcel sent to me from the USA was held in customs, around the end of November 2020. I inquired about having it sent to me, but the import tax was far too high, so i asked if customs could send it back. The parcel code was: LX412977426IL
i received this email on the 10th Dec:
Buenos días, Informamos de que se han iniciado los trámites de devolución a origen, tal como nos solicitáis. Un saludo .
so i assume it has been sent back to the USA by now.
i would love to receive a tracking number or some way i can know where it is, or whether it’s been sent, as i haven’t got any notification from the company in the US that it has arrived.
It is now 8th February 2021, some months have past. it would be great to have confirmation about this item, as it was rather expensive.
thank you.
colm
I tried to sent an email to “gesadu@aeat.es” however the mail returned with the indication that the email cannot be delivered.
Best regards,
R. St.
Hi, I send a parcel for a friend in Barcelona but she forgot to write that and so I did not write that on the parcel. Then I sent another parcel with the same address but it is lying at the customs office. May I request you to kindly deliver it to my friend living at 4 carre de prema in Barcelona , as it was her birthday on 10 july. If you have the other parcel , and send her both , that will be a miracle and I will be very grateful!!
It is a small gift money wise ( both parcels ) but filled with my love as she lives alone with her daughter there,
Moyna
UK
Buenas tardes. Me llamo Gerardo Reyes, vivo entre el condado de Stuart, Florida, EEUU, pero también tenemos un piso en Huetor-Tajar, Granada, que alquilamos.
El 8 de julio de 2021, enviamos una caja con ropa, abrigos, zapatos, a la dirección de primo en Huetor. Por alguna razón, la caja sigue en la aduana de Madrid. Alguien por favor puede revisar esto y averiguar por qué no sueltan la caja. El número de tracking es EH020925464US. Gracias.
I am trying to locate a parcel sent from UK, possibly held up in Customs but the e mail address of gesadu@aeat.es has been bounced back. Please can you advise how to contact Madrid Customs office
i HAVE SENT A PRESENT TO MY UNCLE FROM UK ON THE 9TH AUGUST 2021. ROYAL MAIL REFERENCE RN688817597GB BUT YOU HAVE IT IN CUSTOMS SINCE 12TH AUGUST 2021.
PLEASE CAN YOU EXPLAIN WHY AND NOT GIVEEN IT TO HIM AT THE MARINA?
There seems no way to reach you! No phone number works, the email gets returned. I am 6hrs way from Madrid, caring for animals, so no way to make the trip just to hope there is someone there I can ask a simple question. I need to receive a life-saving medication to get to a friend, and it must be maintained at -20c. I need to ensure its timely delivery from Latvia. How do I do this?
Horible Horible
Why are the Spanish customs people making it impossible to get in touch with them??
They leave an invalid email address on their website!! INTENTIONALLY ??
Sent a package on the 20th December 2021 and my customer has still not it.
The International tracking number is LB219520581GB
Can you please tell me what is wrong and when will my customer receive his mail?
URGENT
Mi paquete está en la aduana de Madrid desde mediados de enero, no pasa nada. Intenté enviar un correo electrónico, pero esa dirección no funciona.
¿Adónde debo enviar la factura para que la compensen?
El envío es con Correos no RM146193883IN.
Agradecido por las respuestas.
My package has been at customs in Madrid since mid-January, nothing happens. Tried to send email, but that address does not work.
Where should I send the invoice so you can clear it?
The shipment is with Correos no RM146193883IN.
Grateful for answers.
Judit Olsson
Calle Rodrigo 309,
La Siesta, 03184, Torrevieja, Spain
tel: 621272090
judit1948@gmail.com
GIFT of hand cream to friend, tracking nbr UH044045513US shipped first class from Florida- shows departed in transit FROM Madrid. Friend went to post office in Barcelona, tyhey expected her to travel to Madrid to pick up package. She has since mailed them citizenship documents, copy visa, Spain ID and copy our shipping USPS customs noticer. No answer. Clearly says GIFT, she is a FRIEND, I paid for the GIFT to send my FRIEND. It’s 2 – 3-ounce skin creams = 6 ounce. 2 tele numbers didn’t go through. Please deliver this to my FRIEND? I will make copies of USPS customs declaration & USPS receipt and mail to Madrid. It’s over a month?!? Thank you
Recitienen devoluciones, y desparecen los productos procedentes de Reino Unido. obstruyendo la economia…
Retained returns from the UK, my pair of shoes returned to CorteIngles.com in Spain disappeared in Customs. Stopping the economy…