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Custom Office in Sydney International Airport, Sydney, New South Wales, Australia Address, Phone number, Email, Website, Services
Address: Sea and Air Freight, Customs House, 10 Cooks River Drive, Sydney International Airport
Phone: 1300 558 287 / 02 9317 7052
Department of Home Affairs Global Service Centre
From within Australia: 131 881.
From outside Australia: +61 2 6196 0196.
Fax: 02 8339 6714
Email: counteropsnsw@abf.gov.au
Business hours: 9:00 am to 4:00 pm Monday to Friday (excluding public holidays)
Australian Customs Official Website: https://www.abf.gov.au/
Map: View direction here
What are the document required for import/export?
- The Australian Business Number
- Tariff Classification
- Processing of documents for import and export of goods
- Collection of import and export customs revenue
- Commercial invoice
- Airway bill / Bill of Lading
How much is the import processing fee in Australian Customs?
| Lodgement Type | Consignment Value | Cargo Channel | Charge (AUD) |
| Electronic | ≤$1,000 | Sea / Air / Post | $0.00 |
| > $1,000- <$10,000 | Sea / Air / Post | $50.00 | |
| ≥$10,000 | Sea / Air / Post | $152.00 | |
| Documentary | > $1,000- <$10,000 | Sea / Air / Post | $90.00 |
| ≥$10,000 | Sea / Air / Post | $192.00 |
| Lodgement Type | Consignment Value | Cargo Channel | Charge (AUD) |
| Electronic | All | N/A | $23.00 |
| Documentary | All | N/A | $63.00 |
| Item | Charge (AUD) | Affected |
| Full Import Declaration charge – air | $43.00 | Customs brokers and importers of consignments over $1,000. |
| Full Import Declaration charge – sea | $63.00 | Customs brokers and importers of consignments over $1,000. |
What are the duty free concessions at Australian Customs?
- Owned and used by you abroad for 12 months or more imported temporarily (a security may be required by the department).
- If you’re 18 or over, you can bring AUD900 worth of general goods into Australia duty-free.
- If you are under 18, the limit is AUD450.
- If you are a group member, the limit is AUD450.
- If you are aged 18 or over, you can bring up to 2.25 liters of alcohol into Australia duty free.
- General merchandise includes gifts, souvenirs, cameras, electronics, leather goods, perfumes, jewelry, watches, and sports equipment.
- A family of two adults and two children traveling with a family will receive a free allowance of AUD2700.
View list of Australian Custom Offices
View the list of Custom offices in Australia and the contact details such as address, phone, email, website through the above link.
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