Table of Contents
Solomon Islands Customs & Excise Division in Honiara Address | Phone number | Email | Working hours
Address : Customs and Excise Division
Mendana Avenue,
Honiara, Solomon Islands.
Mailing Address
P.O. Box G16, Honiara,
Solomon Islands.
Phone : +677 21060 (For General Enquiry), 24377
Business hours : Monday–Friday 8:am–5:pm; (Lunch Hour: 12pm–1pm)
Solomon Islands official Customs Website : www.customs.gov.sb/
Map : View direction here
Customs ASYCUDA World team
Administration: +677 20038
Technical: +677 20182
Email : awhelpdesk@customs.gov.sb
Section | Contact Number |
Comptroller for Customs & Excise | 21060 |
Customs ASYCUDA Helpdesk | 20038 |
Customs Cashier | 20277 |
Custom Airport | 36224 |
Customs HR | 28637 |
General Enquiry | 21060 |
How to call Solomon Islands from the USA & Canada?
011 – 677 – phone number
Calling Solomon Islands explained:
- 011 – international prefix; dial first when calling abroad from the US or Canada
- 677 – Country Code for Solomon Islands
- Phone Number – 5 digits for landlines and 7 for mobile numbers
- example call from the United States or from Canada to Solomon Islands landlines: 011 677 ?? ???
Cell phone numbers:
- geographic area codes not needed to reach Solomon Islands cell phones
- dialing format valid for calls and text messages: 011 677 X?? ????
- X can be 6, 7, 8 or 9
Initial digits for landlines in main cities:
Auki | 40 |
Buala | 35 |
Honiara | 2 |
Kirakira | 50 |
Lata | 53 |
Noro | 61 |
Services at Solomon Islands Customs
- Revenue
- Border Enforcement
- Reform (internal Adult, Post Clearance Audit)
- Corporate Services
Solomon Islands Import Duty
- There are four ad valorem import duty rates of 20, 15, 10 and 5 % on most imported goods.
What is the VAT rate in Solomon Islands?
- 15%
What is duty free in Solomon Islands?
- 200 cigarettes or 250g of cigars or 225g of tobacco.
- 2L of wine or spirits.
- Other goods up to a value of SI$3,000 (SI$1,500 for travellers under 18).
Solomon Islands Mandatory documents
i) Cargo vessels, including container, general, bulk, petroleum, gas, and palm oil vessels
You’ve to submit the Documents to Comptroller of Customs a minimum of 3 working days before vessel arrival.
Documents Required:
- Voyage Memo covering past 21 days
- Customs Clearance from previous port
- IMC Crew List
- Free Pratique
- Full Cargo Manifest
- Master statement of
– Full vaccination of crew
– No sickness aboard
– No shore leave in Solomon Islands
– Details of Disinfection using diluted bleach and listing which public areas, wheelhouse, and gangway have been treated
Health Requirements
- Crew no longer require a negative PCR test prior to arrival in SI.
- Crews disembarking in Solomon Islands must produce evidence of full vaccination.
- In the interests of common sense and wellbeing, any crew who feels unwell should undergo PCR testing and if found to be positive should be immediately isolated
- Customs and Bio-security may rummage (search) any vessel, as required (sole decision of Customs Risk Team).
ii) Log Vessels
You have to produce the above documents and also with, the Vessel may report and clear inwards or outwards at either Honiara or Noro Agent must detail all intended log ponds to be visited and approximate dates of visit
- Stevedores may board and disembark in either Honiara or Noro
- All boarding stevedores must be fully vaccinated
- Agent is to send full details of vaccination cards to Comptroller prior to boarding of stevedores
- Stevedores are to maintain crew separation at all times
- Vessel Master is to report any sickness of stevedores to Comptroller and Health prior to disembarking stevedores Preferred but not mandatory Stevedores undertake negative RAT prior to boarding
iii) Fishing Vessels
- Documentation to be sent 5 days before vessel arrival to Director Fisheries
- Documentation required is As per 1 above
- Director Fisheries, after assessment, will notify Comptroller of Customs to organise inward and outward vessel clearance with SIG Agencies
iv) Tugs, barges, special vessel arrivals (such as naval visits etc)
As per 1 above, 5 Yachts, super-yachts and leisure ships (cruise ships) Documentation to be submitted to Comptroller a minimum of 3 days before vessel arrival
- Customs Clearance from previous port
- Voyage Memo covering past 21 days
- Free Pratique
- IMC Crew List
- Passport Photo/ID page of all persons aboard (Yachts and Superyachts)
- Full Cargo Manifest (or NIL Manifest)
- Master statement of –
i. Full vaccination of crew
ii. Full vaccination of passengers
iii. No sickness aboard
iv. No shore leave in Solomon Islands
Health Requirements
- Crew and passengers no longer require a negative PCR test prior to arrival in SI.
- Crew and passengers disembarking in Solomon Islands must produce evidence of full vaccination (18 years of age and over).
- In the interests of common sense and wellbeing, any crew or passenger who feels unwell during the voyage should undergo PCR testing and if found to be positive should be immediately isolated and the Master must notify Customs or Health – preferably prior to arrival.
List of Custom offices worldwide
View the list of customs office in the world through the above link.
Is there any problem / complaint with reaching the Solomon Islands Customs Office in Honiara Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Solomon Islands Customs Office in Honiara: (click on the stars below)