Dubai Customs customer care phone number, Address, Email, Fax, Hours, How to clear Customs?

Dubai customs

Dubai Customs customer care phone number,  Address, Email, Fax, Hours

Contact Dubai Customs Departments

Dubai Customs Address

Client Relationship Section, Client Management Department, Dubai Customs, PO Box 63 Dubai, United Arab Emirates

Dubai Customs Headquarters address

Al Mina Road, Dubai, United Arab Emirates

Official Working Hours: Monday to Thursday 7:30 AM to 3:30 PM, Friday 7:30 AM to 12:00 PM

Contact Center
Phone: 800 800 80

Working Hours: Mon-Fri 7:00 AM – 8:00 PM, Sat-Sun  7:00 AM – 4:00 PM

Dubai customs customer care contact center number: +9714 417 7777


Fax: +9714 417 6316

Working Hours: Sunday to Thursday from 07:30 to 14:30

Dubai customs Website:

Dubai Customs Customer care contact form

Dubai Customs – Tarjim Service:

Tarjim service is a special service for Dubai customs where people can be able to submit complaints via email or fax in their national languages such as Arabic, Chinese, English, French, Indian, Persian, Russian, Urdu, Spanish.


Fax: 04 417 6316

Dubai customs procedure for Business

Government Partnership and CSR Section at Corporate Communication Department

  1. Mohammed Husain (Senior Officer CSR)
    Phone: 044177534
  2. Afaf Saleh (Government Partnership Officer)
    Phone: 044177532
  3. Shaikha Al-Hajiri (Government Partnership Officer)
    Phone: 044177165
  4. ​Abeer Ismail (CSR Officer)
    Phone: 044177531

Call Rafed for more information: 800 RAFED (72333)

Dubai Custom duties

How to clear customs in Dubai, UAE?

View how to clear customs in Dubai, UAE through the above link.

Restricted Goods to be imported / exported / transit to Dubai

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